Solutions for Freight Brokers
Transport management, client portals and fleet intelligence — designed for freight brokers who manage complex multi-leg shipments and need full operational control.
Challenges we solve
Freight brokers manage complex transport operations where visibility, cost control and client service determine competitive advantage.
Fragmented Transport Management
Managing multi-leg shipments across own vessels and third-party carriers using spreadsheets and email creates operational blind spots, delays invoicing and limits your ability to scale.
Limited Client Visibility
Clients expect real-time access to shipment status, documents and cost estimates — but most brokerages still rely on manual updates via phone and email for every enquiry.
Port Cost Discrepancies
Without systematic cost verification, invoiced port costs go unchecked against tariff calculations — leading to overpayment, margin erosion and missed discount opportunities.
No Fleet-Wide Performance Insight
Tracking fleet performance, schedule adherence and operational KPIs across multiple active transports requires data that is scattered across disconnected systems.
How Arkiway supports freight brokers
Integrated transport management and intelligence tools built for brokerage operations at scale.
Sales-order-driven transport management for complex multi-leg shipments with own vessels and third-party carriers. Flexible service pricing, integrated invoicing with Peppol e-invoicing, and full document management — purpose-built for sea freight brokerage.
Branded client portal integrated with Arkiway TMS. Customers submit cargo requests and track shipments, carriers manage assignments, and terminals monitor inbound and outbound cargo — each with role-based views on your own subdomain.
Transport management for small and medium brokerages — fleet management, voyage planning, cargo booking and tracking, and integrated port cost estimation. A stepping stone from Arkiway Connect to full TMS.
Integrated TMS module for fleet-wide monitoring, schedule adherence and operational KPIs — giving operations teams real-time performance dashboards across all active transports.
Integrated TMS module for verifying invoiced port costs against tariff calculations. Flag discrepancies, track mandatory fees and maintain financial control across your fleet operations.
Track frequency-based port discount eligibility and simulate savings across your fleet — understand where your clients qualify for volume-based pricing and build cost advantage into your proposals.
The value for your brokerage
From operational efficiency to client service — measurable advantages across your brokerage operations.
Manage all shipments, carriers, pricing and invoicing in one platform — replacing fragmented spreadsheets and email chains with structured, auditable workflows.
Give clients a branded portal with real-time shipment tracking, document access and cargo request submission — elevating your service level above competitors still using email.
Verify every invoiced port cost against tariff calculations automatically — catching discrepancies, tracking mandatory fees and protecting your margins at scale.
Monitor fleet performance, schedule adherence and KPIs across all active transports in real time — enabling data-driven decisions and proactive client communication.
Connected broker workflows
Arkiway tools work together across the entire brokerage workflow: manage shipments and carrier assignments in Arkiway TMS, give clients self-service access via Arkiway Connect, monitor fleet performance with Fleet Intelligence, verify invoiced costs with Port Cost Controlling, and identify savings opportunities with Discount Intelligence — all from the same integrated platform.
The underlying platform capabilities — AISCore for vessel tracking, HarborCosts for cost calculations, and Port Tariff Data for tariff intelligence — power these applications automatically, giving your team accurate maritime data without additional integration work.
- Arkiway TMS — manage shipments, carriers, pricing and invoicing
- Arkiway Connect — branded client portal with self-service access
- Trip Planner — transport management for small and medium brokerages
- Fleet Intelligence — fleet-wide monitoring and performance dashboards
- Port Cost Controlling — verify invoiced costs against tariff calculations
- Discount Intelligence — detect discount eligibility and simulate savings
Scale your brokerage operations
Whether you manage coastal freight, multi-leg shipments or cross-trade operations — get in touch to discuss how Arkiway's integrated platform can strengthen your brokerage.