Arkiway

Solutions for Ship Agents

Port cost proformas, vessel tracking and client service tools — designed for ship agents who manage port calls and need accurate, fast data to serve their principals.

Challenges we solve

Ship agents manage the operational interface between vessels and ports — under constant pressure to deliver accurate information and efficient port call execution.

Manual Proforma Generation

Building port cost proformas from PDF tariffs, email exchanges and outdated rate tables is time-consuming and error-prone — risking principal trust when estimates don't match reality.

Fragmented Vessel Information

Tracking vessel positions, arrival times and voyage history across multiple sources makes it difficult to provide timely updates and proactive advisory to your principals.

Limited Cost Comparison Ability

Without structured tariff data, comparing port costs across alternative ports for your principals requires significant manual effort and risks inconsistent results.

No Self-Service for Principals

Principals and vessel operators expect real-time access to port call status, cost estimates and documents — but most agencies still rely on email and phone for every update.

How Arkiway supports ship agents

Data-driven tools that make your port call management faster, more accurate and more transparent for principals.

connect
Arkiway Connect
PortalEarly Access

Branded client portal where your principals get self-service access to port call status, cost estimates, documents and operational updates — reducing email and phone overhead.

havneportalen
Havneportalen
PortalStart free

Access transparent port cost data, compare costs across Norwegian ports and generate detailed cost breakdowns for pre-arrival budgeting and principal proformas.

discountintel
Discount Intelligence
PremiumComing 2026

Identify discount eligibility and volume-based rebates across ports — help your principals reduce port costs and strengthen your advisory value as their agent.

The value for your agency

From faster proformas to better principal service — measurable improvements across your agency operations.

Faster Proforma Generation

Generate accurate port cost proformas in minutes based on current tariff data — not hours of manual research from PDF documents and email chains.

Value
Better Principal Service

Provide data-driven port recommendations, cost comparisons and arrival intelligence — positioning your agency as an indispensable partner for vessel operators.

Value
Accurate Cost Estimates

Replace guesswork with tariff-based calculations that reflect actual port pricing — building principal trust through consistent, verifiable cost information.

Value
Self-Service Client Portal

Give principals direct access to port call status, documents and cost estimates through a branded portal — reducing repetitive enquiries and improving service transparency.

Value

Connected agent workflows

Arkiway tools work together across the typical agent workflow: give principals self-service access via Arkiway Connect, compare port costs and generate proformas in Havneportalen, and identify discount opportunities with Discount Intelligence. The underlying platform — AISCore, HarborCosts and Port Tariff Data — powers everything automatically.

For agencies handling multiple principals, this combination provides a complete picture of port costs, discount eligibility and vessel activity — enabling data-driven advisory without manual research.

Typical agent workflow
  • Arkiway Connect — self-service portal for principals with status and documents
  • Havneportalen — compare port costs and generate proformas
  • Discount Intelligence — identify discount eligibility and simulate savings

Equip your agency with maritime intelligence

Whether you handle port agency, husbandry or protecting agency — get in touch to discuss how Arkiway's tools can support your port call operations.